Frequently Asked Questions on Indoor Air Quality

I thought pollution only existed outside. Why should I be worried about my air indoors?

We spend 90% of our time every day indoors. Today’s efficient, airtight homes are excellent at conserving energy, but that also makes them better at trapping potentially irritating particles inside the home. With the rising number of people who suffer from allergies and asthma, indoor air quality has become more and more important to our general health and well-being.

What kinds of things are in my home’s air that might be affecting my family’s health and comfort?

A wide range of particulate matter can be in your home’s air, including dust, pollen, animal hair and dander, dust mites, mold spores, cooking grease, smoke, bacteria, viruses and other respiratory diseases. These types of contaminants won’t affect all people, but they can affect some pretty seriously.

I keep my home very clean. Could the air in my home still not be clean?

Yes. The average home generates 40 pounds of dust for every 1500 square feet of space. While regular home cleaning is an excellent measure to reduce exposure to irritants and pollutants, it is simply impossible to remove enough of the material by hand to make your home’s air as healthy as it can be.

How does a whole-home air cleaner work as part of my system?

Whole home air cleaners are designed to fit perfectly within your total home comfort system. Unlike many air cleaners that are situated in a single room of the house, a whole home air cleaners is installed directly into your ductwork and works in conjunction with your heating and cooling system. It operates out of sight of most living spaces, and provides up to 99.98% cleaner air throughout your entire home.

How often should I change or clean my filters?

Filters should generally be replaced every month when the system is running. Replace filters with the same kind and size as the original filter. If your filter is not disposable, follow the manufacturer instructions for cleaning. Failure to clean or replace the filter can negatively impact the performance and life of your equipment, as well as your indoor air quality.

Where is my filter located?

Your air filter should be located in either the blower compartment of the furnace in an attached filter case, or in a return air grille in a wall or ceiling of your home. If you cannot find the air filter, or if you need to purchase filters, contact us for assistance.


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