Whether it is a call for routine service, or it is an air conditioning, heating or plumbing emergency, when you call Robert H. Ranck Inc., you will be always be greeted by a live voice. When emergency service is needed, it does not matter if it is 2:00 in the afternoon, or 2:00 in the morning. We provide emergency service 24 hours a day, every day of the year, including holidays.
We take customer calls seriously. A managing partner is always on call, even during off hours & weekends.
Setting an appointment is easy.
- You can choose the first appointment of the day at 8:00, or you can schedule it for later in the day and be given a 2 hour window. For your convenience we will call you at work, or on your cell to let you know when the technician will arrive, so you don’t have to wait for him to arrive.
- We always have fully stocked service vans. In the event that additional parts are needed, you are never charged for the extra trip charge. All our service calls provide up-front pricing.
- All technicians, office and management personnel have 2 way direct connect phones that ensure instant contact.
“I want to extend my thanks to Jay Denlinger for coming out to our house on Christmas Eve to expertly diagnose and fix our heating problem. He was our Santa’s elf and did a great job bringing heat back to our home on a cold winter’s night!” —Bob W., Lancaster