Exceptional Cooling Services

A. If your air conditioner is not cooling, there are a few things you can check before scheduling a service call.

• Be sure the thermostat is set to “cool” and that the set temperature is well below your existing room temperature.
• Make sure there aren’t any blown fuses or tripped breakers. If this is the problem, simply reset the breaker or replace the fuse. If the problem continues, call us right away for service so it can be checked by a trained technician.
• Make sure the power switch is turned on and that the outdoor condenser’s power switch (mounted on the outdoor unit) hasn’t been turned off. Also, be sure the 240-volt disconnect next to the compressor (usually in a metal box mounted on the house wall) hasn’t been shut off.

If you have checked these items above and your air conditioner still isn’t cooling, call 717-397-2577 or request an appointment online.

A. Adjust the registers on the wall or floor in the room where too much cool air is present so that the registers are partially closed. For example, to get more heat upstairs during the winter, partially or fully close the registers downstairs to force more airflow to the registers upstairs.

Another possible solution is a furnace equipped with a variable-speed blower motor. These furnaces are designed to overcome airflow problems in a home, thus keeping the airflow steady throughout the entire house. These types of furnaces can also save considerable amounts of money in operating costs.

A. You should at least cover the top of the condensing unit so no debris can get in (people usually do this with a piece of plywood and something to hold it down). This will also help to protect against damage from falling ice and rodents from entering your unit. Any cover, however, must be removed before the start of operations the following Spring.

A. Yes. There should be a disconnect in your panel box or at the outside unit. By turning it off over the winter, you will save energy. However, when you turn it on again in the spring or summer, do it at least 24 hours before turning on the cooling unit. Doing this will give the oil time to warm and lubricate the essential parts upon startup.

A. An air conditioning system consists of 2 parts: an outdoor unit (where liquid refrigerant is contained) and an indoor coil (where the refrigerant is pumped into). As the air moves across the air conditioning coil, the refrigerant removes the heat and moisture from the air by condensing it on the cold surface of the coil. Thus, an air conditioner not only cools but also dehumidifies the air.

A. The best way to keep your home at a comfortable temperature is with a reliable air conditioning system. However, we understand that some older homes may not have an AC system installed. Fortunately, there are other ways to cool off your home such as window treatments, fans, dehumidifiers, and more!