Customer Service

Why Choose Us >> Our Promise

We Will Always Respect Your Busy Schedule.

No Other Plumbing or Heating Company Will Respect Your Time
Like Robert H. Ranck, Inc.

Live customer service 24/7/365.
A managing partner always on call, even during off hours & weekends.
You will never speak with a machine. (If lines are busy, a recording will answer, but you will be connected with a live person as soon as possible.)
You get to choose from our Convenient Service Menu:

8 AM appointment, or
2-hour appointment window (industry average: 5 hours), or
Advance call to your office or cell phone to let you know when to meet. (This frees you to keep your daily schedule rather than wait at home for someone to arrive.)

Our plumbing and heating service vans are stocked with 1,000 to 2,000 parts so that your job will not be held up for lack of an available part. (If we do have to go for a part, you will never pay for extra time. We price every job up-front.)

Our technicians carry NEXTEL phones for direct two-way communication with our dispatchers and management.

Only Robert H. Ranck offers helpful decision-making Consumer's Guides and the opportunity to communicate your concerns 24/7/365.

Either call our 24 hour customer service or submit an online request that will be answered within two hours, or at the start of the next business day.

Learn About The People We Will Send To Your Home

Back