Not Convinced by a Handful of
Anonymous Testimonials?

We don't blame you. See for yourself what 99 of your neighbors had to say about their Robert H. Ranck experiences.

First Air Conditioner After 44 Years in Home

"Since building our Lancaster home in 1967, we never felt a need for air conditioning. We were living in the woods with lots of surrounding trees. Except for an occasional uncomfortable night, we kept quite comfortable with window fans. That is until this past summer. It was especially hot, hotter still because we had lost several trees and no longer had the shade. We decided rather quickly that we had better do something about it.

"We knew right away with whom we would talk. R. H. Ranck had been doing our plumbing work for over 40 years. One day when we were driving buy, we stopped in and met Randy Miller for the first time. He came out to the house and decided what he thought would be best for us.*

"The installation was done within two weeks. The guys were very thoughtful, very nice people to deal with. We were thoroughly pleased. Our new air conditioning system is a joy. We're thrilled -- glad we did it. the system is wonderful, very convenient."

Ruth & Harold Peek, Lancaster 

*Here's what Randy Miller had to say about his selection for the Peeks:
"Because they have had hot water oil heat, the Peeks had no ductwork. I knew they would not like a normal central system because that system would make them cold. It's hard to go from no A/C to central. What they needed was dehumidification and some cooling. I therefore chose two min-split heat pumps, each with two indoor in-wall units. These are perfect because they have a dehumidification mode, and they have variable cooling output. They also bring the ability to only heat and cool the area you are in. This makes conditioning just one bedroom at night the only expense they will have for half the day."

"It took me 7 yrs but I finally found a reliable, honest, friendly, knowledgeable company to service and repair my oil boiler!! (and you even cleaned up)"

Linda Speldos, Wennersville, PA

"Hello Joe,

"I became one of your newest customers today, and despite all of the other things on my to-do list, I felt compelled to take a few minutes to say that my interaction with your staff has been great. I just hope I get all of the names right.

"My first contact was on Monday with your dispatcher, Ryan, who was exceptionally helpful in working round my crazy schedule. He also went far beyond mere scheduling to help me understand the billing and maintenance contract options. He said that someone would be in touch at noon today to let me know when the technician was en route to my home. Lisa called me right on time, and when I arrived at my home, Jamie was there and ready to get to work. He was friendly, knowledgeable, confident and efficient, but what impressed me more than anything was that he said he LOVED working on gas furnaces, his specialty. Now there's someone who is obviously passionate about what he does and has well-deserved pride in his work.

"When I called Ryan to say how pleased I was and that I wanted to pass that on to the top brass, he said there are several partners but suggested I email you. Hope that was ok. You seem to have a fantastic team of people at R H Ranck. Keep doing what you do!"

Dave Bender, Lancaster

"Randy,

"Just wanted to drop you quick note now that we have heat! :) Wow, what a tremendous improvement this furnace and humidifier are over our old system!!! We've had it on tonight to try it out, and we just can't get over the difference the humidifier makes in improved comfort and how much it makes the temperature feel warmer. We are also exceedingly impressed by how quiet the furnace is. It's amazing!

"Thanks for everything! It's been a pleasure doing business with you!"

Beth Elbon, Lancaster

"I considered at least three other companies. Your price to install a water softener was comparable, but I decided to go with R. H. Ranck. Among the reasons -- your informative website and the feedback from past customers. Les Mininger was nice, knowledgeable and up front with me about the cost of installation. He was able to install the water softener that day, which was wonderful!

"Except for the new equipment in my basement, you would never know that Les was at my house. I could immediately feel and see a difference in my water. No more calcium build-up in my bathtub...Hooray!"

Melissa Ruel, Mount Joy

"Lin Good and Son lives up to its great reputation. Every time I call they are prompt to respond. They always leave their work area spotless."

Eva Thomas, Leola

"The work area was absolutely spotless. After our annual maintenance, we have the assurance that the system is working proeprly and is safe."

Ruth & Jerry Griffen, Lititz

"Lin Good has a great reputation. Every time I call, they are prompt to respond. The work areas were spotless."

Eva Thomas, Leola

"Randy answered all my questions, and I asked a lot of them. He even answered questions that I texted him on the weekends. Your technicians were very knowledgeable and friendly, and they respected our property. Even while the work was being done, the tools and parts were always organized. The work area was cleaned up every day."

William and Linda Hersey, Lancaster

"Chris Libarati was very personable and courteous. Very efficient and took the time before he left to explain all he ahd done and answered all our questions."

David Edgar, Lancaster

"We are delighted with the furnace. It is beautiful, in the sense of awesome. The installation team were easy to work with and professional."

Bob Lowing, Lancaster

"This is the third time Dan Moser has been to the house to do work. He is always professional, knowledgeable, helpful and friendly. Compared to other service companies, I have found R H Ranck to be the most forthcoming with explanations of the work they are doing and why they are doing it. I appreciate that very much."

Joanna Underhill, Lancaster

"Your technicians are excellent! Service was done efficiently. I could not tell they were there; nothing was disturbed. Your technician did notice that our outside unit did need some bricks under the base to stabilize it. He used bricks from his service truck and took care of the situation. Since your visit our system seems to be cooling effectively. Your workers are good to work with. I trust them in my home."

Mary Ryan, Lancaster

"You gave us excellent service when you fixed our heat pump, something another company did not do in two years. You also responded with excellent service when my mother in-law's house flooded due to a bad toilet. Thank you for excellent service."

Steve Nauman, Landisville

"I want to extend my thanks to Jay Denlinger for coming out to our house on Christmas Eve to expertly diagnose and fix our heating problem. He was our Santa's elf and did a great job bringing heat back to our home on a cold winter's night!"

Bob Walker, Lancaster

"I called you because both my boss and my best friend highly recommended you."

Phillis Spencer, Lancaster

"When our heating system at Mount Joy Wire failed in November, our current HVAC contractor told us he was very busy and it would be a couple of weeks before he could get parts and come back and fix the system. That day, working with Ty Krieger, VP at Mount Joy Wire, we decided to call Robert H. Ranck. We both have used Ranck's for our heating, air conditioning and plumbing needs for our residences. They came out the same day and in less than three business days, our heating system was up and running.

"Additionally, I had a sewer line collapse a few days prior to family arriving for Christmas. I called Robert H. Ranck and they arrived same day. Even though very busy, Glenn and others worked hard to put a crew together. This was a major job yet they had the problem solved in 48 hours. We were able to have Christmas at the Duff house!

"My wife Shelley and I have lived in Lancaster for 18 years and have used a number of service companies. I have yet to find anyone who provides better customer service and emergency response than Robert H. Ranck. We will continue to use them for our home and business.

 Tom R. Duff, President & CEO
Mount Joy Wire Corporation
1000 E. Main Street
Mount Joy, PA 17552

"For many years we used the company who delivered our oil supply to do the repairs on our furnance. Very often, my husband had to correct their errors. Exasperation set in, and we asked a friend who is very critical of any work done in his home for a recommendation. He spoke highly of Ranck's performance, so we called them the next time we needed a plumbing repair. We had no water! They were there within 1/2 hour.

"Then when our heater quit on Christmas Day!, they came to our home immediately. Oh, and my husband doesn't have to fix anything after they leave; everything is done right the first time!"

Barb Taggart, Columbia

"After considering three or more companies, we chose Robert H. Ranck to replace our over 20 years old heat pump with a more efficient unit. The salesman was very professional and trustworthy. Not pushy. The technicians were very professional and knowledgeable. I felt like it was being done right. Robert H. Ranck seemed more professional than other companies we've had in our home.

"And most important, our new heat pump is not only quieter, but our electricity bill is lower!"

Robin Palmer, Lancaster

"Barry is an exceptionally good tech and knows our systems very well. He is a great troubleshooter being able to repair equipment as needed. We are very pleased with the work Barry is doing for us."

Joe Fritsch, Maintenance Supervisor
Saint Peter's Church, Columbia

"We were without heat. You had a technician here within 20 minutes. He was knowledgeable and efficient in diagnosis and repair."

Ray Huber, Executive Director
Millersville International House

"Another one of your associates was at my house today as my water heater needed service out of the blue. Appreciate the fast service. Again, I received great service and information from Gary Brubaker who also took the time to explain what was needed to be done. He was also at my son's house before my appointment, and all is running smooth with their central A/C."

Dan Hlubny, Millersville

"A huge "Thank You" to Randy Miller for finding us a part that could be delivered and installed sooner! No air conditioning in the month of August is no fun! Thanks a million."

Angela Paul, Mt. Joy

'On the recommendation of a friend and because the previous owners of our home used R. H. Ranck, we decided to call you to service our water heater. We were uncertain about its efficiency as well as that of our furnace. Your technician was neat, considerate and thorough. He explained things well and cleaned up the work area. We feel reassured and more knowledgeable'.

Karen Conley, Lancaster

"Since its cleaning, our furnace is working more efficiently. Your technician was excellent--polite and tidy. I rate your service as superior."

Cathy Reinhold, New Providence

"We appreciate your prompt attention and your ongoing professional service."

John Denlinger, Executive Director,
Laurelville Mennonite Church Center
Mount Pleasant

"We had our Geyser heat pump water heater installed in February of this year.  The past 8 months we used a total of 7195 KWH.  In the same time period for 2009, we used 9066 KWH  This is a savings of 1871 KWH usage over an eight- month period.  We are very happy with it.  We always have hot water and the temperature is perfect!"

Joe and Cindy Labezius, Lancaster

"I chose Robert H. Ranck because of the thorough nature of your quote, the strong emphasis on our safety and comfort, and the friendly professionalism of your employees. Dan was very helpful and explained the various options for our system in great detail. In our discussions he always put our needs first, instead of trying to "sell" us a particular system. R. H. Ranck service people were especially helpful and courteous. They worked very quickly to install our system over a holiday weekend.

"Our new system is much more efficient -- the heat and a/c are much more evenly distributed, and we love the programmable thermostat."

Holly Wismer, Willow Street

"On a scale of 1-5, you get a 10! Both the maintenance services of our Trane 15 S.E.E.R. 3 ton heat pump and Sante Fe dehumidifier were handled very professionally by Dan DiClemente and Jamie Brubaker. They were on time, protected our home's interior and answered our questions patiently and knowledgeably. We could see that they enjoyed their work. They cleaned up well afterward.

"I appreciate the value of your marketing and education to the home owner -- what is better for me and how to take advantage of the IRS tax credit. The new equipment is working well."

Donald E. Davis, Lancaster

"Dan DiClemente was out to complete our service agreement on our gas heating system. Once again, he did a great job. Always professional, upbeat and knowledgeable. We always request him for our service agreement services. We always choose Ranck for your professional, prompt service."

Sandra Sills, Lancaster

"RHR has the best techs. Everyone from Randy on down is helpful and courteous. I enjoy chatting with the guys. They explain everything and keep me fully informed."

Jim Castanzo, Lancaster

"This morning we discovered that our furnace was not working. Of course this had to be the coldest day of the year. We called the company we were customers with and were told that they could try but could not guarantee that we would get a service technician here today. Our house was already down to 60 degrees. I then called R H Ranck.... The CSR said she could have someone here today.... WOW, what a blessing that was. He was absolutely wonderful... kind, knowledgeable and had heat back in less than one hour.

"I cannot say enough great things, and I actually signed up for the service contract and will recommend R H Rank to everyone I speak to. The furnace is 50 years old and while he was here he was able to give us a price (for a replacement) which we will be doing hopefully this summer.

"Thank you very much for everything, and especially on the coldest day of the year. You have made my Christmas very special!"

Susan Beury, Columbia

"The reason I chose to go with R. H. Ranck was simple. Your rep was terrific. . . obviously hands on the whole way.  I dealt with salesmen a big part of my career in transportation and I believe I can put my finger on the real McCoy.

"He knew he was competing with a company we had previously done business with, and he made the installation the same day during a heat wave.  The quality of the product offered was definitely the best, and the loyalty of the rep, and the reputation of repair and installation people was verified to us.  Frankly, without naming the competitors, I couldn't believe their lack of loyalty to the company.  It turned me off, and you crossed your fingers hoping you got the right repair guy because some did a great job and others worried us.

"Our air conditioner cost was less after we installed the air conditioner last year, and we are happy with the new thermostat that was installed.  I wish I had it when both my wife and I were working.  It would have really saved us money."

Russ Laudenberger, Lancaster

"Our oil fired hot water heater was smoking and sooty. The two guys (sent by another area company) did not know what to do, and said it couldn't be cleaned. So they suggested we buy a new hot water heater that would cost us much more money! Not to mention the headaches!When they left our house, my problem was not fixed, and I was not reassured in any way.

"When I called (R H Ranck) with this problem, Lisa was eager to assist and was ready to send Jerry out that night! Now that's customer service. 

"Jerry was professional and efficient. He was ready to work. willing to jump into action to fix our problem. Wonderful Job! Thank you."

Angela Dunford, Lancaster

"I simply want to take the time to thank everyone at Rancks for all they have done. One never knows how important a heating and cooling system is until it fails (always at the wrong time of year!)

"Randy, thanks for your professional and courteous explanations and estimate of our system. Everything was spelled out and clear as to what we were to get, and what to expect. Phone calls were followed up promptly and all questions answered.

"Tom & Brandon, the installation looks great! The system works great and runs smoothly. You both were professional and friendly in your job. Everything was cleaned up, and all matters of concern were handled beautifully.

"To the rest of the staff, be proud you work for and are part of such a reliable and efficient company. Thanks to everyone. I can now be part of the county that will continue to vote your company #1..."

Tom Hangranft, Lititz

"In addition to being pleased with the quality of work and the expertise of your technicians, I must give kudos to Sandy who answers the phone and Randy Miller who provides estimates and advice.... Pretty much any contact we've had with Sandy and Randy has been beyond satisfaction. Sandy is extremely pleasant, courteous and a scheduling wizard -- always accommodating. We find Randy very easy to work with, and we feel confident that we can trust his advice. He won't steer us wrong just to bring in more business. He deals with us fairly, and we appreciate that.

"Keep up the excellent work and customer service. You've served us well during the first 18 years in our home. We hope to be loyal customers for another 18 years."

JoAnn and Dave Irwin, Landisville

Jeff is a true professional, very knowledgeable and handled my water leak issue very well.

Rochelle, Shelly, Lititz

"We came to Ranck about 2 years ago when our heat broke. We had just moved into our home and had a home warranty. The warranty repair man took over a week to attempt to fix it. Leaving my 3 small kids (one only 1 month old) with no heat. When he said he couldn't fix it, we called Ranck and Dan was out and had the heat fixed within a few hours. We will never use anyone else. Thanks Dan!"

Lauren Essis, Lancaster

"Robert H. Ranck is among the best service companies we use. Your technicians are always good, neat and knowledgeable. The work areas are always neat."

Barbara Petersen, Lancaster

"Your email communications and printed newsletters always have some info that I find useful or helpful at home or at work. I appreciate the coupons and discounts. I appreciate the brief communications format...that inspires but doesn't over saturate....Keep feeding us information that helps us improve on being effectively "green" and at the same time keeping our costs as low as possible."

Debbie Sickles, Lancaster

"Other than the new faucet, I couldn't tell you had been there."

Thomas Cronin, Leola

"Yours is a competitive business. What gave Ranck the nod with us was the special attention Tech Barry Gochnauer gave to our many questions. Barry represented Ranck's very well."

Mike & Cindy Henry, Lancaster

"Barry Gochnauer is a true professional. He was able to service both our plumbing and a/c needs in one visit. We requested information on changing our current hot water system that "works" off of our oil burning furnace to a more efficient electrical unit. He was able to give us quotes the same day he arrived for the other maintenance and minor repairs. We are thrilled with your service!L

Rick Martin, Lancaster

"Your technician was friendly, knowledgeable and open to explaining his work to our 8 year-old son who was curious.... When compared to other service companies, there's no comparison. We have no qualms about recommending you to others."

Carla Saylor, Lancaster

"We had an emergency water leak....We had to shut off the whole water supply to the house.... Your technician was very nice, very efficient and knew exactly what to do to complete the repair in a timely manner....Your technicians are quick in responding to a service call and always have the supplies needed to complete the repair."

Barbara Veith, Conestoga

"Ranck with its resources and technicians is the best organized of service companies.... We now have as much hot water as we want and the cost of heating the hot water is less and will continue to be less in the future."

David Gerber, Lancaster

"...I am writing to tell you how much I enjoy dealing with your employees. From the happy and helpful voice of Sandy who always had an answer or gotten the answer for me, who has listened as I complained about my thermostat, and set a date to take care of all my trifling little problems, to the always punctual, pleasant and very competent service people who have done the very heavy lifting (Dan and Jerry)...

"The house they came to was a nightmare of ductwork; the furnace was 60,000 BTUs too large, and the air conditioning was very inefficient. They replaced both units, and my gas bill, which had been running around $400 per winter month, dropped to an average of about $200 plus or minus a few dollars. The summer is not advanced enough for me to tell about the electricity for the AC, bit I am sure there is an improvement. I am also not too cold or too hot as I was before.

"Please express my appreciation to these employees, and pat yourselves on the back for the wise selection of these folks to work for your company."

Frances Flinn, Lancaster

"Ranck's technicians are consistently professional, knowledgeable and trustworthy. I never hesitate to leave them in my home without me present."

Carol Geller, Lancaster

"You guys are the best, not the cheapest, but the job is done right. We are happy customers."

Kent C. Habecker

"Barry is ALWAYS AWESOME!!"

Kelley Lutz, Credit Bureau of Lancaster

"The service we received was exceptional. Adam was very efficient, professional and solved our problem!"

John & Shirley Butz, Lancaster

"Barry Gochnauer was very professional - He efficiently diagnosed the problem and explained clearly the options to fix it. He was very patient as I called my husband on the phone to discuss it, and he also talked with my husband. We were impressed with the quality of his work. He cleaned up the area nicely.

"Ranck is top notch. We have worked with 2 other plumbing companies and many things were done incorrectly or not professionally. With other companies, we had to have things looked at multiple times."

Jeff & Connie Dagen, East Petersburg

"The salesmen for all three companies were very good. However, yours had a little extra professionalism. The technicians were great. I watched what they were doing at install and one service call afterward. They have been open to explain the system and seem meticulous in their work. Some technicians leave bits of wire or tape or other things. Yours cleaned up completely. Very nice!

"...Heat pumps are cool and drafty -- especially in this climate. Our house is warmer and less drafty with this new two-stage heat pump with variable blower."

James Setty, Lancaster

"Jay 'Rancks' a 10 in my book. He is always friendly and has all the answers have needed. He talks my language."

Larry Wenger, Lancaster

"I wasn't happy with the attitude of the tech from the other company. I felt like I was an inconvenience. Your technician was friendly, professional and would do what it took to get the job done correctly. I didn't feel like I was inconveniencing anyone with my questions."

Eileen Dvorchak, Lancaster

"Exceptional service. Polite & courteous. Took time to explain or answer questions. Did a GREAT job of cleaning up. THANK YOU!"

Dorothy Westermann, Lancaster

"I appreciate the courteous service and the thorough manner in which your personnel do their work. When we are faced with an issue we are given options, when possible, in order to deal with it.

"One final thing: We were very impressed when Dan called on his own to check on a concern we had with our newly-installed heat pump. The fact that you keep us in mind encourages us to keep you on ours."

Henry Michel, Lancaster

"Both your salesman and technician were expert and creative in designing our dog and cat water fountain. The work area was clean, and the job was perfect. The company and your work are excellent."

Audrey Geissen. Lancaster

"I was very satisfied with Lloyd's and Andrew's work. No need to improve."

Lois G. Vance, Lancaster

"100 times better than other service companies."

Annette Roland, Lancaster

"A few years ago when it was bitter cold, my heating system shut down. I called on a Saturday morning after I got up and it was cold in my condo. They came out shortly after they took care of their last customer and did the repair work and I then got heat back into my condo. I felt so grateful that I could be taken care of during the weekend.

"The technician knew his job and was informative when I asked him questions about the problem I was having, and he told me exactly what he did to take care of the problem....

"The technican wore special white pull ons over his shoes before coming into my home so he would not get any dirt or grime on my carpet. A nice and thoughtful idea of your company to do this for their customers."

Mildred Wimer, Lancaster

"I appreciate reminder to change filters, reminder to get service, energy saving tips, regular communications keeps me thinking about energy use.

"I like what you are doing and I feel like you want us to get the most from our plumbing, heating and A/C as it is as well as educate us on the advantages of updating an older system."

Martin Dutcher, Lancaster

"As always prompt, courteous, pleasant. Couldn't be happier."

Jody Mansfield, Lancaster

Currently we are waiting for the 'robot' to be back in service to check out our air duct as we are having put in the zoning system. The technician could of just blew it off saying that's the best we can do but instead he said let's wait to finish the job after the robot comes back repaired to do the job well. I loved his response.

"I found that your company charges more at the initial cost but doesn't need to come back and fix something a little while later - you do it right the first time."

William Urban, Lancaster

"Just to thank you for the gift certificate to Olive Garden for a few referrals I had given you online. I was not expecting anything for this information, but what a nice surprise, Thanks again for your thoughtfulness."

Millie Wimer, Lancaster

"Greg took extra time to clean off rust/residue on heating coils to make sure no smell was generated by start-up heating of the coils."

Peter Whallon, Lancaster

"Great job. All areas were cleaned up. Ranck is #1. New water softener is great."

Sandra Sills, Lancaster

"Being unfamiliar with our new home's heating system, I really appreciated Greg fixing it quickly and giving me some extra pointers on maintenance and operation."

Chris Bird, Lancaster

"Everyone involved from office staff to traveling employees did a 'top drawer' job. You recommended a fantastic furnace as I hardly know when it's on but I'm warm!! The thermostat is also terrific. Many thanks to all of your. High fives on this one."

Sally Vanderslice, Lancaster

"Your salesman was polite, service-oriented and knowledgeable, your technicians friendly, professional and neat.

"Previous company sold me a new outside replacement that was a disaster. Cost me over $1000 in service cost in the first three years of operation. The unit made too much noise and the technicians were always in a hurry.

"New unit works beautifully! Quiet! Have peace of mind with parts and labor coverage!!!!"

Susanna Mowrer, Lancaster

"I've been a Ranck customer for over 20 years; the technicians are unfailingly polite, helpful and respectful, and perform thorough, professional work. Also Ranck has been in a very timely manner -- including emergency situations. I wouldn't go anywhere else at this point."

Barb Ulmer, Willow Street

"Very pleased with the new bathroom and plumbing work. Also was impressed with the cooperation between Peters Construction and Rancks. Job well done."

Jeffrey Spangler, Lancaster

"In my opinion, you are the best in the field. Your technicians are professional, friendly, down to earth, knowledgeable, and prompt. Since you've done your work, the air conditioning seems to be more efficient."

Lynn Zdilla, Holtwood

"Barry and Jerome are wonderful and I hope are valued employees."

Ruth Peebles, Lancaster

"Outstanding service, pleasant staff, excellent results. All areas were cleaned and left no evidence that any work had been done. Ranck Inc. is right up there with the best."

Thomas Boyd, Lancaster

"Although I did not meet technician #9, Jamie Brubaker, face to face, if I were asked to rate him on a quality of work and on customer service, then based on two phone calls and two detailed notes, I would not hesitate to say: A+++++!

"Mr. Brubaker took special care not to disturb household items in removing the old water heater. (I didn't care what got moved and had moved several things already myself, but I know he was concerned that anything might be out of place); he combined two trip charges to save me money; and he said in both notes and both phone conversations to call if I and any problems or if the temperature settings didn't suit me and he would return to adjust them.

"It is service like this that keeps customers loyal."

C.J. Kirby, Lititz

"From the time Randy introduced himself to the time the whole job wrapped up, my wife and I were very pleased with the work that was done. Before we requested a quote from Robert H. Ranck, we were on the verge of giving up on the whole idea. With the exception of one other company, 5 other companies either couldn't fulfill our requirements for the job, or they didn't want the business, or there were obstacles they didn't want to contend with. Randy didn't seem concerned with anything but understanding that what we wanted could get done, and his crew would have no problem in reaching that goal. Not one time did I hear anyone from Robert H. Ranck's crew complain or seem frustrated over any situation they ran into.

"I want to thank everyone from Robert H. Ranck for a wonderful relationship they created and a job well done. A highly professional and recommended company."

G & C Eshleman, Lancaster

"I'm a retired Construction Foreman. I am used to working with other mechanical trades in the Commercial and Industrial fields. When I call Ranck's Plumbing, Heating, Randy Miller and his group of employees went over and beyond my expectation.

"Lloyd and Dave did one outstanding job at my home and I would highly recommend them over any other contractor.

"It does not cost any more money to do a sloppy job or an extremely neat job and Ranck's Plumbing and Heating stepped up to the plate and did one outstanding job. The men were friendly, efficient, and courteous."

R. M. Cramer, Lancaster

"I scheduled an appointment with (another HVAC company) because that's who (lease management company) recommended. However, they never showed up for the scheduled appointment. So I saw one of your trucks by our office and talked to the technician. The next day he came back to perform the necessary work. That was excellent response. I recommended you to (lease management company.)

"Your technicians are very professional and completed work as promised. The work area was left in the condition as when they arrived. Head & shoulders above most others."

Ron Allander, Lancaster

"From the estimate to the finish I was extremely happy with our first time working with Ranck's. Jim was the first employee I met and throughout the job was in contact with me and responded quickly to any of my questions. When work began, I was impressed with the employees trying to keep and protect the rest of the house. They were very courteous (my apologies for not remembering all their names).

"I am so glad we made the switch back to Ranck's!! Thank you for a wonderful remodeling/plumbing experience."

G. Flory, Lititz

"I am very pleased with my new heat pump. Brandon and Jamie were very pleasant and made sure that I was aware of how to operate the thermostat. They even recommended to call if I had any further questions."

Nora L. Bliven, Lancaster

"Our experience throughout this installation could not have been better! scheduling was done very promptly, and the technicians were professional, courteous, informative and very neat. I could recommend your service to anyone without reservation."

Gordon Sneath, Willow Street

"You have been above and beyond in your services. From the phone call to the completion of work, you have been exemplary. You came out at a moment's notice to repair a hot water tank, repair the air conditioner, and repair a leak. I only hope I will find another company half as good in my new home. Thank you so, so much."

Marcetta Vaughan, Lancaster

"What a delightful, competent and professional young man. He worked on the heating system, got it back in order AND even cleaned up. He's a keeper for your company. We're your customer!"

Dr. Helen A. Stine, York

"Bob was great. Explained systems & diagnosed water issue in basement. Made suggestions for issues raised. Even called co-worker Randy for more information. I appreciate his professionalism and personality. Also Sandy was great both when I called for service and in the reminder call before service. Thank you."

Juanita Gwinn, Lancaster

"Don Gochnauer was very helpful and did a great job. We're delighted that the new control device is working fine and air conditioning is back to working well. Everything was left clean and back to normal.

"We have been with Ranck for over 20 years at our first home in Millersville and now at the current address."

Al & Peggy Forsythe, Millersville

"Jamie Brubaker is an excellent technician. Well-organized and knowledgeable. Very neat and clean in his maintenance process. Explains what he has done in understandable terms. A pleasure having him service our equipment."

Robert Fruehauf, Lancaster

"Very professional! Jamie Brubaker did a great job. Thanks."

Neal Harnly, Elizabethtown

"Your techs did a great job once again!"

John Edgar, Landisville

"My two properties were serviced timely in very adverse weather. Thank you."

Betty J. Meyers, Lancaster